Projects / KAN / Users And Roles

Users And Roles

Create admin, service, and standard Jira users.

Running

Issue Navigator

Key	Summary	Status	Labels
KAN-19	Shim smoke test updated summary	Done	openhands
KAN-20	R02 public ticket creation proof	Done	openhands
KAN-21	OpenHands resolver shim scenario	Done	openhands
KAN-22	PVC persistence proof issue	Done	openhands, persistence-proof
KAN-23	Release readiness Jira DC shim issue updated	Done
KAN-24	OpenHands resolver shim scenario	Done	openhands
KAN-25	Release readiness Jira DC shim issue updated	Done
KAN-26	Release readiness quick-created issue	Done
KAN-27	OpenHands resolver shim scenario	Done	openhands
KAN-28	Release readiness Jira DC shim issue updated	Done
KAN-29	Release readiness quick-created issue	Done
KAN-30	OpenHands resolver shim scenario	Done	openhands
KAN-31	Release readiness Jira DC shim issue updated	Done
KAN-32	Release readiness quick-created issue	Done
KAN-33	OpenHands resolver shim scenario	Done	openhands
KAN-34	Release readiness Jira DC shim issue updated	Done
KAN-35	Release readiness quick-created issue	Done
KAN-36	OpenHands resolver shim scenario	Done	openhands
KAN-37	Release readiness Jira DC shim issue updated	Done
KAN-38	Release readiness quick-created issue	Done

System

Base URL: https://jira.replicated-02.aws.alona.platform-team.all-hands.dev
Version: 11.3.4
Deployment: Server
Projects: KAN
Users: 9
OAuth users: 3
OAuth apps: 4
Webhooks: 3
Admin PAT: jira-dc-shim-admin-pat
Service PAT: jira-dc-shim-service-pat

Users And Roles

ID	Role	Name	Email	PAT
JIRAUSER10200	user	OpenHands	alona+jdcbot@openhands.dev	jira-dc-shim-JIRAUSER10200-pat
admin-ui-smoke-1779533397	admin	Admin UI Smoke User	admin-ui-smoke-1779533397@example.com	jira-dc-shim-admin-ui-smoke-1779533397-pat
jira-shim-admin	admin	Jira Shim Admin	jira-shim-admin@example.com	jira-dc-shim-admin-pat
jira-shim-bot	service	Jira Shim Bot	jira-shim-bot@example.com	jira-dc-shim-service-pat
r02-pat-user-1779494861	user	R02 PAT User	r02-pat-user-1779494861@example.com	jira-dc-shim-r02-pat-user-1779494861-pat
r02-user-1779494525	user	R02 User Proof	r02-user-1779494525@example.com	jira-dc-shim-r02-user-1779494525-pat
release-clickops-bot	service	Release Click Ops Bot	release-clickops-bot@example.com	release-clickops-bot-pat
smoke-login-user	user	smoke-login-user	smoke-login-user@example.com	jira-dc-shim-smoke-login-user-pat
smoke-user-1779533407	user	Smoke User	smoke-user-1779533407@example.com	jira-dc-shim-smoke-user-1779533407-pat

OAuth 2.0 Applications

Name	Client ID	Client secret	Status
OpenHands R02 Jira Shim	ohe-r02-jira-shim	ohe-r02-jira-shim-secret	default
OpenHands Jira Data Center	jira-dc-shim-client	jira-dc-shim-client-secret
Release Readiness OAuth App	release-readiness-clickops-client	release-readiness-clickops-secret
Smoke Click Ops OAuth App	smoke-oauth-client-1779533401	smoke-click-ops-secret

Manage OAuth 2.0 applications View JSON

OAuth Linked Users

ID	Jira key	Name	Email
alona	JIRAUSER10102	Alona	alona@openhands.dev
oauth-a	OAUTH_LINK_USER_A	OAuth Link User A	oauth-link-user-a@example.com
oauth-b	OAUTH_LINK_USER_B	OAuth Link User B	oauth-link-user-b@example.com

Personal Access Tokens

ID	Owner	Role	Name	Raw token	Expires
2	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-2-eF0b3KMuHS60KFw0	2027-05-23T01:16:41.999+00:00
3	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-3-xxQqtIIvTSm4REeN	2027-05-23T01:23:27.103+00:00
4	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-4-pDvCGfUX6GR77lT5	2027-05-23T10:34:41.503+00:00
5	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-5-5Dwik42Ssc6-HvB_	2027-05-23T10:41:27.008+00:00
6	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-6-Be2czuig5IV9Xra1	2027-05-23T10:45:09.923+00:00
8	smoke-user-1779533407	user	Smoke click-ops PAT	jira-dc-shim-pat-smoke-user-1779533407-8-NJbAk0xCbuahEXXo	2026-07-07T10:50:02.912+00:00
9	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-9-vPqV0WzyqisWtHwP	2027-05-23T10:52:19.321+00:00
10	release-clickops-bot	service	Release Click Ops Bot Generated PAT	jira-dc-shim-pat-release-clickops-bot-10-6lKQoadopRrjQpNT	2027-05-23T16:21:09.482+00:00

Connection Credentials

Jira Data Center Base URL = https://jira.replicated-02.aws.alona.platform-team.all-hands.dev
Admin PAT = jira-dc-shim-admin-pat
Service account email = jira-shim-bot@example.com
Service account PAT = jira-dc-shim-service-pat
OAuth Client ID = ohe-r02-jira-shim
OAuth Client Secret = ohe-r02-jira-shim-secret

Admin email: jira-shim-admin@example.com
Admin PAT: jira-dc-shim-admin-pat
Bot email: jira-shim-bot@example.com
Bot PAT: jira-dc-shim-service-pat
OAuth client: ohe-r02-jira-shim
OAuth secret: ohe-r02-jira-shim-secret
Authorize URL: https://jira.replicated-02.aws.alona.platform-team.all-hands.dev/rest/oauth2/latest/authorize
Token URL: https://jira.replicated-02.aws.alona.platform-team.all-hands.dev/rest/oauth2/latest/token
Webhook API: https://jira.replicated-02.aws.alona.platform-team.all-hands.dev/rest/jira-webhook/1.0/webhooks

Create Issue

OpenHands Resolver Scenario

Automation Event Scenario

Event Issue key Author key Author email Body Deliver webhook

Webhooks

ID	Name	URL	Events	Status
1	openhands-local-test	https://b744-1-54-174-114.ngrok-free.app/integration/jira-dc/events	comment_created, jira:issue_created	active
4	OpenHands	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events	jira:issue_updated, comment_created	active
5	OpenHands Automations Smoke Test	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/api/automation/v1/events/c81f6e61-9fdd-47e9-b8f3-44125626761d/jira-dc-ohe-real-test	comment_created	active

Recent Deliveries

Time	Event	Status	URL
2026-05-23T10:50:30.527680+0000	comment_created	URLError(ConnectionRefusedError(111, 'Connection refused'))	http://127.0.0.1:18181/hook
2026-05-23T10:41:41.152521+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events
2026-05-23T10:41:40.970457+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events
2026-05-23T10:41:35.528665+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/api/automation/v1/events/c81f6e61-9fdd-47e9-b8f3-44125626761d/jira-dc-ohe-real-test
2026-05-23T10:34:55.116596+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events
2026-05-23T10:34:54.882229+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events
2026-05-23T10:34:49.960767+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/api/automation/v1/events/c81f6e61-9fdd-47e9-b8f3-44125626761d/jira-dc-ohe-real-test
2026-05-23T01:23:47.754419+0000	comment_created	200	https://app.replicated-02.aws.alona.platform-team.all-hands.dev/integration/jira-dc/events